1. INTRODUCTION

HiveHCleaning is committed to protecting your privacy. This policy outlines how we collect, use, and share your information via our website, services, and SMS program.

2. INFORMATION WE COLLECT

You Provide:

Name, email, phone, business name, and niche

Form submissions, onboarding surveys, or campaign requests

We Collect Automatically:

IP address, browser type, page interactions

Location approximation via IP

Cookies:
We use cookies and Google Analytics to track and enhance experience.

3. HOW WE USE YOUR INFORMATION

To deliver lead generation services and walkthrough campaigns

To send SMS alerts and promotional offersT

o ensure compliance with anti-spam regulations

To improve services and website performance

4. SMS DATA USAGE

SMS opt-in data will never be sold or shared for promotional use outside HiveHCleaning.

It is shared only with trusted SMS infrastructure partners for delivery purposes.

5. DATA SHARING

We share data only with:

Email/SMS platforms (e.g., Instantly, Twilio)

CRM and reporting softwareLegal authorities (if required by law)

6. DATA SECURITY

Encrypted data storage

Limited access rights internally

Regular monitoring for vulnerabilities

7. DATA RETENTION

Clients: Retained during engagement + 2 years

Inquiries: Up to 1 year

You may request deletion unless legal retention applies

8. INTERNATIONAL TRANSFERS

Data may be processed in the U.S. or Canada. Standard contractual clauses are used for cross-border protections.

9. YOUR RIGHTS

Depending on your location:

Access or request correction

Request deletion or transfer of your data

Withdraw consent to marketing

Email us at:

[email protected]

10. CHILDREN'S PRIVACY

We do not serve or knowingly collect data from users under 18 years of age.

11. THIRD PARTY LINKS

We are not responsible for the privacy practices of external websites linked from our platform.

12. CHANGES TO THIS POLICY

We may update this policy. Changes will be posted here and reflected with a new “Effective Date.”

13. CONTACT

HiveHCleaning – Powered by Hive Hub Systems Inc.

Email:

[email protected]

Canada, BC